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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa Avelar

March 8, 2024

5  out of  5 rating by Teresa Avelar
"Carlos, Marina and the entire staff are extremely helpful, responsive and just a dream to work with. They take care of everything ( home, cars and business) with ease. I couldn’t recommend them enough!"
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Kevin S. Lewis

June 13, 2023

5  out of  5 rating by Kevin S. Lewis
"Carlos is a phenomenal agent. He is very responsive, attentive and knowledgeable. From move to move and purchase after purchase, he took the time to talk through our needs and a very clear and helpful way. You are in good hands if you get Carlos as an agent."
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Shawn Emling

June 9, 2023

5  out of  5 rating by Shawn Emling
"I highly recommend Carlos & his team. I just called in and spoke to Cathie Davis…she’s super friendly and knowledgeable. I had several things I needed to update on my policies and she handled it so efficiently…much appreciated!"
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Cristina Romo

May 22, 2023

5  out of  5 rating by Cristina Romo
"Marina at the Carlos Acosta State Farm was so helpful and patient with me. She guided me through different policies and explained everything in detail with no problem.I couldn’t ask for a better response. Thank you to all the ladies who work here every time I call everyone is helpful!"
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Andrew Davis

May 22, 2023

5  out of  5 rating by Andrew Davis
"I highly recommend Carlos Acosta's Agency. They are always looking out for my interests and are always available to address my needs and concerns in a very prompt fashion."
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Alison Trejo

May 22, 2023

5  out of  5 rating by Alison Trejo
"Carlos is a wonderful insurance agent! Very easy to work with and responsive. Always personally follows up with me on any claims to be sure I understand the options and have any questions answered. Highly recommend!"
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Jo Murray

May 18, 2023

1  out of  5 rating by Jo Murray
"As polite as Cathie may be on the phone she doesn't call you back them avoided my 2nd call. I have State Farm at my Vermont residence for home and vehicles and thought having it in California would be as great as my relationship with my Vermont office. I was highly disappointed and felt as if I wasn't important as a long term customer of 5 years. I understand people are busy but this was inexcusable."
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Patricia McKay

January 9, 2023

5  out of  5 rating by Patricia McKay
"My neighbors recommended Carlos Acosta from State Farm and I can only say very good things about our experience. The entire process was pleasant, timely and flawless. Carlos is extremely qualified and will provide you with a policy that is adequate per the current microeconomic situation."
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Jane Robertson

December 14, 2022

5  out of  5 rating by Jane Robertson
"Cathie at Carlos Acosta's office was so helpful, professional and so accommodating. When I presented her with an issue that I had been going around in circles on, she researched it and within a few hours resolved it for me. Problem solved! So great working with her!!"
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Ray Razavi

December 14, 2022

5  out of  5 rating by Ray Razavi
"Excellent, trustworthy and knowledgeable staff with fast responses. Been using their services for both personal and business insurance for 20 years. Fully recommend them."
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Kevin Gibson

August 15, 2021

5  out of  5 rating by Kevin Gibson
"Carlos has advised and helped us with many issues. Always good advice. His office is always very quick to respond to our requests."
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Christina Sargent

October 23, 2020

5  out of  5 rating by Christina Sargent
"Having Carlos as my agent for over 25 years, I have NEVER had a bad experience with him. Even when our young (driving age) daughter was in a minor accident, he was there for us every step of the way. I can be honest, I have had other companies try to take me away from Carlos and State Farm......but personally, I don't believe I can get the professionalism & friendship from any other agent. Carlos treats everyone like family. To have Carlos as your agent, is to be assured you never have to worry."
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Shari Jackson

August 31, 2020

5  out of  5 rating by Shari Jackson
"There s never a time I have had to contact Carlos that he hasn't handled me in a professional and courteous manner. His entire office is very polite and responsive. This is why we have been clients of his for many years and plan on remaining that way."
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Ginger Davis

July 30, 2020

5  out of  5 rating by Ginger Davis
"Prompt courteous service"
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Dan Shafer

July 30, 2020

5  out of  5 rating by Dan Shafer
"Working with Carlos and Joy at the Carlos Acosta State Farm Agency has been a tremendously positive experience for the last 25 years. Carlos and his team are always extremely responsive and knowledgeable. Most of the time when I call their office one of them will pick up the phone almost immediately -- I am unaccustomed to such great service anymore (as most of us could probably attest to), and am very grateful for their ongoing support. When I have a request it is usually handled same day. I have many policies through Carlos' agency and would never consider looking elsewhere. Looking forward to the next 25 years!!"
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Dollie Hyatt

October 24, 2018

5  out of  5 rating by Dollie Hyatt
"This place is nice. Excellent customer service."
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sheila PETERS

August 25, 2017

5  out of  5 rating by sheila PETERS
"Carlos Acosta and his staff have been like family for many years!! My mother had Carlos Acosta and his staff all of her life! She said he makes everything so easy to understand! They are friendly and fun ad always there to answer all questions. I had a minor accident and I was glad I had Carlos Acosta right on the phone in a few minutes! Why would anyone go to any other agency! Thank you Carlos and Joy!!!!"
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Grove Construction

August 23, 2017

5  out of  5 rating by Grove Construction
"I have used Carlos Acosta for my insurance needs for many years and am very happy with the service he and his team provide. Would definitely recommend!"
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steve mattman

August 3, 2017

5  out of  5 rating by steve mattman
"Carlos has been my agent for over 20 years. Never had any problems with claims...ever. That goes for all the people in the claims dept as well, who I have never met before, they were all very professional , informative, and friendly."
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Ruffa Villapando

August 3, 2017

5  out of  5 rating by Ruffa Villapando
"We have been dealing with Carlos Acosta-State Farm Insurance Agent for several years now. We always stay with them year after year because they give excellent service. Joy, who belongs to his agency is a delight to work with. Very helpful, very accommodating, and knows and understands the urgency of some of our requests. She and their Insurance Agency are God-send. I highly recommend them to anyone who needs any type of insurance."
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Julia Greenan

December 30, 2013

5  out of  5 rating by Julia Greenan
"We Love Carlos Acosta! his office, staff, and we love State Farm. Everytime we have had a situation, we have been able to call and be served immediatly. No waiting, no disputing the case. State Farm has always treated us like we are someone special."